5Hole Privacy Policy
Privacy
Effective 2026-10-13. This policy covers every version of 5Hole.
This policy covers the game 5Hole, made by the 5Hole developer ("we", "us").
Summary
5Hole has no accounts, no ads, no analytics and no tracking. There are no third parties in the game, and we do not sell or share any data.
What the game sends, and when
Apart from online play (below), the game sends data to us only when you open REPORT A BUG and press SEND. You decide when that happens. If a report cannot be sent, it is kept on your device and sent automatically the next time the game starts.
What a bug report contains
- A screenshot of the game screen.
- A 4-second replay of the match.
- Your recent controller inputs.
- On desktop, the last part of the game log (up to 64 KiB), with your computer's user name and folder paths removed; it can include the network address of the game server or LAN host the game tried to reach.
- The game build id and label, platform, game mode and preset.
- The online room, match and seat, if you were in an online match.
- Any note you typed (optional, up to 500 characters).
Online play
Online matches are 1v1 through our lobby server. While you are in a match, the lobby server sees your IP address so it can connect the two players. There is no chat and there are no player names.
Where it goes and how long we keep it
Reports are sent over an encrypted HTTPS connection (with a pinned certificate) to our own server. They are seen only by the developer and used only to fix bugs. With each report, and in rate-limit logs, the server stores only the first part of your IP address (/24; /48 for IPv6), to stop abuse. We keep at most the newest 500 reports (500 MB in total); older reports are deleted automatically.
Your choices
- If you don't want to send anything, don't press SEND.
- To have a report deleted, email us (see Contact) and say roughly when you sent it.
Children
The game has no accounts and collects no personal information. It is not directed at children under 13.
Changes
If this policy changes, we will update this page and the effective date above.